We repair our entire current product portfolio as well as a large selection of historical products. If your product is not listed in the form below or you are unsure, please contact our customer service.

The fastest service can be obtained directly from ZEISS directly via the form below. If you need service, you can also contact your local ZEISS dealer.

In order to take advantage of the ZEISS manufacturer's warranty, a proof of purchase of your product is absolutely necessary. Please upload proof of purchase in the form below or attach proof of purchase to your product.


  • 以下の修理フォームを記入。
  • 確認メールを印刷。
  • 署名を入れた修理フォームを製品に同梱し、それ以降のプロセスに関して最寄りのZEISS販売店にお問い合わせください。
  • ZEISS製品を送付する前にご質問がある場合は、カスタマーサービスフォームをご利用ください。
  • フォームの記入言語に関しては、残念ながら英語のみに対応しています。ご了承ください。

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What happens, when I sent the product?

We will then thoroughly examine your product. You will receive a cost estimate about the expected costs and can decide if we should do the work or not. We will inform you if the option exists to replace your product or offer you a new product with a surcharge. We will begin as soon as you tell us to do so.

By the way: we often make minor repairs free of charge. In such cases, you will receive your serviced product instead of the cost estimate.